ProTrak is known for delivering top-quality vehicle tracking systems across the UK with unmatched reliability.
Last updated: 9 Nov 2018
This is the Cancellation Policy for Protrack, accessible from www.protrakgps.co.uk.
We offer our customers the flexibility to cancel their subscription at any time. However, please note the following terms for the cancellation process:
You must notify us of your intent to cancel at least 30 days prior to your next billing cycle. Failure to provide timely notice may result in charges for the next billing period.
Cancellations can be processed by submitting a request through our customer support portal at [email protected].
Our refund policy is as follows:
If the cancellation is requested within 14 days of the subscription date, a full refund will be processed, provided no services have been used during this time.
If services have been accessed, a partial refund will be processed based on the proportion of services used. Any refund request made after 14 days will not be eligible for a full refund.
Protrack reserves the right to terminate any customer account under the following circumstances:
If you violate the terms of service, including misuse of software, your account will be immediately terminated without eligibility for a refund.
Accounts that fail to make payments within the designated period will be suspended or terminated without notice.
If you need further clarification or assistance, you can reach out to us through one of our preferred contact methods:
Email: [email protected]
ProTrak is known for delivering top-quality vehicle tracking systems across the UK with unmatched reliability.